Frequently Asked Questions

Answers to your most frequently asked HR questions

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• How do I request a substitute?

  Absences can be reported here , clicking on the KASS Login link and entering your ID and PIN. Your principal should be able to provide you with your ID and PIN.  Absences can also be reported by calling 1-800-942-3767 from a touch tone phone.  You will need your ID and PIN in order to report an absence over the phone.  If you are reporting an absence after 7am the day of the absence, please call the local Kelly Staffing office at 504-362-5064.

• Will my benefits remain the same over the summer?

  Yes.  As long as you are still employed with RSD, your benefits will remain over the summer.  You will continue to receive your regular paycheck with

• I need to change my banking information for my direct deposit. What do I do?

  You can update your banking information by logging onto LEO and changing your information under My Info.  If you would prefer, you can come in to HR and complete a Direct Deposit Authorization Form.  If you come in to HR, you will need to bring a voided check or verification of routing and account number from your bank.

• I believe I am being paid on the wrong step. How can I get my pay adjusted?

  If you believe you are being paid at the wrong level, please contact Ashley Johnson at ashley.johnson@rsdla.net. 

• How do I log onto LEO to see my check stub?

  You can go to the Employees page and click the link for LEO or click here to go directly to the LEO site. You will need your personnel number.  If it is your first time to log on, you will need to click on Password Maintenance and follow the directions.

• I moved over the summer, how do I update my address?

  You can update your address by logging onto LEO and changing it under Personal Info.  You may also come in to HR and complete a Change of Address form.  You cannot change your address to an out of state address because of tax regulations.

• How do I access my check stub?

  You can access your check stub by logging into Louisiana Employees Online (LEO) at https://leo.louisiana.gov/irj/portal.

• I need to see someone in HR, but what if I can’t get to Poland Avenue before 4:30 p.m.?

  Human Resources representatives can work with you to meet your needs.  Please email hr@rsdla.net to schedule an appointment outside of HR business hours.

• How do I renew my expired certificate?

  You should contact Jean Reese at jean.reese@rsdla.net.

• I have benefits questions. Who do I contact?

  You can contact hr@rsdla.net.  A Benefits representative will be happy to assist you.

• Do teachers’ leave days roll over from school year to school year?

  Yes.  Any unused leave will roll over from one school year to the next.

• I am having problems accessing my RSD email. How do I get assistance?

  You can email the help desk at helpdesk@rsdla.net or you can call 504-373-6200 extension 2HELP (24357).

• I have questions about retirement. Who should I contact?

  For retirement questions, you should contact Karen Durall at karen.durall@rsdla.net.

• Does RSD have to follow Civil Services Rules for hiring? What is the difference between classified and unclassified state employees?

  All RSD Human Resources policies and practices are aligned with Louisiana statutes.  Classified and non-classified employees have different protections and rules governing their employment.  For detailed information on classified and non-classified employees, go to www.louisiana.gov.